Director of Revenue Operations
Practice Better
Description
Ready to make a real impact on global health and wellness care?
Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we're now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.
In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.
We're a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.
Important notice to our applicants and job seekers:
We've become aware of fraudulent messages impersonating Practice Better's recruitment team.
Please note:
- Practice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process
- All official communication comes from @practicebetter.io email addresses
- We will never ask you to purchase equipment, software, or gift cards
- We will never conduct interviews solely via text message or WhatsApp
If something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at careers@practicebetter.io before taking any action.
Thank you for helping us keep our hiring process safe and transparent.
Position Summary
We are looking for a Director of Revenue Operations to join our growing team.
In this role, you will own the systems, data, and processes that power our go-to-market engine, connecting Marketing, Sales-assist, Customer Success, and Payments into a single, insight-driven revenue motion.
The ideal candidate is a structured systems thinker who is equally comfortable building a board-ready forecast and rolling up their sleeves to clean attribution logic or rationalize a bloated tech stack.
Note: Practice Bett
Please mention the word **MARVELOUSLY** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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About Practice Better
Practice Better is a practice management software designed for healthcare professionals. It offers features such as client management, scheduling, and billing.
Job Stats
Hiring Across Borders?
Interview Prep Guide
Preparation Strategy
To prepare for this role, review the company's website and understand their products and services. Prepare examples of your experience with revenue operations, data analysis, and process improvement. Practice answering technical questions related to data analysis and process improvement. Review common revenue operations tools and software, such as Salesforce or HubSpot. Research the company's competitors and industry trends to understand their position in the market. Finally, prepare examples of your experience with stakeholder management and communication to demonstrate your ability to work with cross-functional teams.
Likely Interview Rounds
- 1. Screening call~30 min
What to prep: Review the company's website and understand their products and services. Prepare examples of your experience with revenue operations, data analysis, and process improvement.
- What experience do you have with revenue operations in a SaaS company?
- How do you stay up-to-date with industry trends and developments in revenue operations?
- 2. Technical~60 min
What to prep: Review common revenue operations tools and software, such as Salesforce or HubSpot. Practice answering technical questions related to data analysis and process improvement.
- How would you design a revenue forecasting model?
- What tools or software have you used for revenue operations and data analysis?
- 3. Behavioral~60 min
What to prep: Prepare examples of your experience with process improvement, data analysis, and stakeholder management. Review the company's values and mission to understand their culture and expectations.
- Tell me about a time when you had to improve a revenue operations process. What steps did you take and what were the results?
- How do you handle conflicting priorities and tight deadlines in a revenue operations role?
- 4. Final~90 min
What to prep: Review the company's website and understand their products and services. Prepare examples of your experience with revenue operations, data analysis, and process improvement. Research the company's competitors and industry trends.
- What do you think are the biggest challenges facing our revenue operations team, and how would you address them?
- How do you see yourself contributing to the company's growth and success in the next 6-12 months?
Most Likely Questions
- What experience do you have with revenue operations in a SaaS company?
- How do you stay up-to-date with industry trends and developments in revenue operations?
- How would you design a revenue forecasting model?
- What tools or software have you used for revenue operations and data analysis?
- Tell me about a time when you had to improve a revenue operations process. What steps did you take and what were the results?
Common Pitfalls
- Lack of experience with revenue operations in a SaaS company
- Inability to communicate complex technical concepts to non-technical stakeholders
- Insufficient attention to detail and data analysis skills
Free Prep Resources
- • LeetCode
- • System Design Primer (GitHub: donnemartin)
- • NeetCode
- • Revenue Operations Association
- • SaaS Revenue Operations Guide (Forrester)