Hard Rock Digital: Product Analyst - Back Office

What are we building? 

Hard Rock Digital is on a mission to become the premier destination for online sportsbook, gaming, and social gaming. We’re building products for millions of users with integrity, innovation, and a deep respect for the regulatory frameworks that govern our industry.

Rooted in the legacy of Hard Rock and the Seminole Tribe of Florida, our brand is synonymous with excellence in entertainment, gaming, and hospitality, and we’re bringing that same standard to the digital space. Ready to join a team built for growth and impact?

What’s the position?

We are seeking a motivated, detail-oriented Product Analyst to support the development of our internal admin tools and frameworks. In this role, you will work closely with product managers, engineers, and operational stakeholders to improve the tools that power our business behind the scenes.

This is an excellent opportunity for someone looking to develop strong product fundamentals while contributing to critical internal systems that directly impact daily operations.

Key Responsibilities:

• Assist product leaders in developing and executing the product roadmap by supporting research, requirements gathering, documentation, and backlog grooming

• Help refine and document requirements to support the development of internal tools

• Gather feedback from teams to understand operational pain points and feature needs

• Collaborate closely with engineering, design, and QA teams throughout feature development and testing

• Support product-related questions and issues by working with operations, support, and technical teams to investigate and resolve problems

• Assist in tracking basic KPIs related to tool performance, adoption, and operational efficiency

• Support internal stakeholder communication by documenting requirements, updates, and key decisions

• Apply agile development practices in a fast-paced, iterative environment

• Leverage a startup mindset by taking ownership of your work and driving toward high-quality outcomes

What are we looking for?

We are looking for a motivated, analytical problem-solver who is eager to learn and contribute to the development and improvement of internal operational tools. The ideal candidate is detail-oriented, comfortable getting into the weeds, and naturally curious about how systems actually work.

This is not an engineering role, but you should be comfortable investigating issues independently. This includes opening browser developer tools, examining data flows, reviewing configurations when appropriate, and tracing problems to their root cause rather than stopping at surface-level explanations. You take ownership of problems, ask the right questions, and do not move on until you understand why something behaves the way it does.

You are driven by improving internal workflows and enabling teams to work more effectively. You bring a hands-on, investigative mindset to every initiative, with a focus on delivering reliable, well-understood solutions that meaningfully support the business.

The ideal candidate will have:

• A basic understanding of product development processes and methodo