Learning and Development Specialist

Join a team that’s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it’s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time. 

Our highly skilled and principled clinical team enjoys autonomy and institutional support so they can put their focus where it should be: on improving patient outcomes. Our clinicians want to do more than help individual clients, so they work to affect the system as a whole, elevating standards of care so that their efforts reverberate far beyond what they could do in private practice.

As the most trusted behavioral health partner in the Western U.S., we’ve established deep relationships that give us unparalleled access, interoperability, and first-priority referrals. This exclusivity, combined with our best-in-class coordinated care and feedback loops, results in superior outcomes and cost savings.

Our services are convenient, accessible, and expert, combining personalized client engagement with advanced technology to enhance, not replace, human connection. Indeed, we hold that human-to-human relationships are indispensable, so from the match to the session to the time between sessions, we provide whole person care so nobody falls through the cracks and there is a brighter path forward for all.

• Make things easier.
• Forge genuine connections.
• Elevate the standard.

• Own and continuously improve clinician and employee onboarding and enablement programs, ensuring they are effective, scalable, and aligned to clinical and business needs.
• Design, facilitate, and iterate on high-quality virtual and blended learning experiences for clinical and non-clinical audiences, applying adult learning best practices.
• Develop, maintain, and update training content and resources (e.g., guides, job aids, recordings, and LMS courses) to support evolving systems, workflows, and learner needs.
• Serve as a subject-matter expert for clinical systems and internal tools (including the EHR), providing advanced training, office hours, and consultative support to drive proficiency and adoption.
• Partner with clinicians, subject matter experts, and cross-functional stakeholders to identify learning needs, co-create training solutions, and prioritize initiatives based on impact.
• Administer and optimize the Learning Management System (LMS), including course structure, reporting, and learner experience, using data and feedback to inform continuous improvement.
• Support the operational and administrative aspects of Learning & Development, including scheduling and coordinating trainings, managing calendars and communications, and responding to learner questions and requests.
• Manage multiple initiatives and stakeholders independently in a fast-paced environment, exercising sound judgment, ownership, and accountability.
• Other duties as assigned.