Manager Care Team Assistant
Imagine Pediatrics
Description
Who We Are
Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.
The primary location of this position is remote with an expected schedule of Monday - Friday (8:00am-5:00pm).
What You'll Do
The Care Team Assistant Manager, Transitions of Care, will oversee the Care Team Assistants and Care Coordinator roles responsible for supporting our Transition of Care team. This role is largely administrative in that it oversees a non-clinical support team. These roles download and scrub data, prep charts for providers, track caseloads, request records, and provide general administrative support to several teams. This team will work closely with Transition of Care Managers. In this role, you will:
- Tagsmanagerassistantcoordinatorsupporthealthnon tech
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About Imagine Pediatrics
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Job Stats
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Interview Prep Guide
Preparation Strategy
To prepare for this role, focus on reviewing your administrative experience, particularly in healthcare, and be prepared to give specific examples of how you've managed teams and handled data management. Additionally, review the company's mission and values to demonstrate your understanding of their goals and objectives. Practice using the STAR method to answer behavioral questions, and be prepared to ask thoughtful questions during the interview.
Likely Interview Rounds
- 1. Screening call~30 min
What to prep: Review your experience in administrative roles, particularly in healthcare, and be prepared to give specific examples of how you've managed teams and handled data management.
- What experience do you have in administrative roles, particularly in healthcare?
- How would you manage a team of Care Team Assistants and Care Coordinators?
- How do you handle data management and record-keeping in a fast-paced environment?
- 2. Behavioral~60 min
What to prep: Use the STAR method to prepare examples of your past experiences, focusing on behavioral questions that demonstrate your ability to work with teams, prioritize tasks, and adapt to new situations.
- Tell me about a time when you had to work with a difficult team member or stakeholder.
- How do you prioritize tasks and manage your time in a role with multiple responsibilities?
- Can you describe a situation where you had to adapt to a new process or system?
Most Likely Questions
- What do you know about our company and our mission?
- How would you handle a situation where a team member is struggling with their workload?
- How do you stay organized and manage competing priorities in a fast-paced environment?
Common Pitfalls
- Lack of attention to detail in administrative tasks
- Inability to effectively manage and support team members
- Insufficient knowledge of healthcare industry and trends
Free Prep Resources
- • Indeed's Interview Prep Guide
- • Glassdoor's Interview Questions
- • American Academy of Pediatrics (AAP) resources for healthcare professionals