Manager International Customer Supply Chain rhode
e.l.f. Beauty
Description
About the Company
e.l.f. Beauty, Inc. stands with every eye, lip, face, paw and fin. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, Well People - clean beauty powered by plants, Naturium - high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode skin - developed by Hailey Rhode Bieber, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, itâs a daily routine that nourishes your skin barrier over time
In our Fiscal year 26, we had net sales of $1.6 Billion and our business performance has been nothing short of extraordinary with 29 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last seven fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us
The Manager, International Customer Supply Chain will play a key role in delivering an exceptional customer and retail partner experience across rhodeâs growing international business. This role will partner closely with Sales, Demand Planning, Supply Planning, Finance, Operations, international distributors and retail partners to ensure strong execution across order management, inventory flow, launch planning, and ongoing customer supply chain performance. This role will support multiple international markets and distribution partners, requiring strong coordination across regions and global supply chain processes.
This is a highly cross-functional role that requires strong analytical skills, clear communication, and the ability to operate in a fast-paced, high-growth environment where processes are still being built. The ideal candidate is proactive, solutions-oriented, and comfortable moving between day-to-day execution and longer-term process improvement.
A core focus of this role will be building strong relationships with key retail partners, understanding their supply chain requirements, supporting innovation and promotional planning, identifying and mitigating supply risks, and using customer data to improve in-stocks, fulfillment, and overall service levels.
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Serve as a key point of contact between rhode and international distributors and retail customer operations teams, supporting day-to-day execution and market-specific supply chain needs
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Continually assess opportunities to improve customer supply chain, reduce operational costs, and drive volume through supply chain metrics
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Develop a deep understanding of each international distributor and retail partnerâs distribution model, operational requirements, key metrics, and inventory planning needs
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Strong analytical skills to produce qualitative/quantitative data (using Excel, PowerPoint, NetSuite, Tableau) that can be shared to drive business
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Broad understanding of policies, processes and systems relating to retail distributor operations
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Overseeing and ensuring smooth order processing and timely delivery across international customers, distributors, and retail partners with focus on Innovation planning and customer expansion
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Provide weekly sell in data vs. forecast and any risks associated to the month/quarter plan to Finance, Sales and Operations stakeholders
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Track & monitor weekly sell out data coupled with retailer in stock levels in partnership with Demand planning and Sales account leads
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As needed, partner with international distributors, retailer Supply Chain & planning teams to drive additional orders or forecast adjustments guaranteeing appropriate inventory coverage
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Track and report on key international customer supply chain KPIs, including fulfillment, in-stocks
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About e.l.f. Beauty
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Interview Prep Guide
Preparation Strategy
To prepare for this role, review e.l.f. Beauty's company profile and understand the role of a supply chain manager in a global context. Practice using tools like Excel and Tableau, and prepare examples of your experience in analyzing and improving supply chain processes. Additionally, focus on building your analytical and communication skills, and be prepared to demonstrate your ability to operate in a fast-paced, high-growth environment. Consider taking courses or attending webinars on supply chain management, international business, and data analysis to improve your skills and knowledge.
Likely Interview Rounds
- 1. Screening call~30 min
What to prep: Review e.l.f. Beauty's company profile, understand the role of a supply chain manager in a global context, and prepare examples of your experience in building relationships with partners
- What do you know about e.l.f. Beauty and its international supply chain operations?
- How would you build strong relationships with key retail partners in a global setting?
- 2. Technical~60 min
What to prep: Review common supply chain metrics, practice using tools like Excel and Tableau, and prepare examples of your experience in analyzing and improving supply chain processes
- How would you analyze and improve supply chain metrics to reduce operational costs and drive volume?
- Can you walk me through your experience with tools like Excel, PowerPoint, NetSuite, and Tableau in a supply chain context?
- 3. Behavioral~60 min
What to prep: Prepare examples of your experience in coordinating with stakeholders, managing supply chain risks, and operating in a fast-paced environment
- Tell me about a time when you had to coordinate with multiple stakeholders across different regions to achieve a common goal
- How do you handle supply chain disruptions or risks in a fast-paced, high-growth environment?
Most Likely Questions
- What do you know about e.l.f. Beauty's international business and supply chain operations?
- How would you build strong relationships with key retail partners in a global setting?
- Can you walk me through your experience with supply chain metrics and analysis?
- How do you handle supply chain disruptions or risks in a fast-paced environment?
- What do you think are the most important skills for a supply chain manager to have in a global context?
Common Pitfalls
- Lack of understanding of e.l.f. Beauty's company profile and international supply chain operations
- Inability to build strong relationships with key retail partners
- Insufficient analytical skills to produce qualitative/quantitative data
- Inadequate experience with tools like Excel, PowerPoint, NetSuite, and Tableau
- Failure to demonstrate proactive and solutions-oriented approach to supply chain management
Free Prep Resources
- • Coursera - Supply Chain Management Specialization
- • edX - Global Supply Chain Management
- • Tableau Public
- • Excel Training Center
- • NetSuite ERP