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Online Trading Support

RHB Banking Group

FULLY_REMOTE

FULL_TIME

Area DKI Jakarta,

Posted Jun 5, 2026

Description

Coordinate and support equity sales related administrative task, such as: account opening, trade confirmation, supporting document needed.
Support equity sales to explain the transaction requirements and procedures to customer related the information before opening account, which is carried out under Sales supervision.
Support equity sales to supervise customer transaction activities and settlement of payments.
Ensure the customer transaction confirmations are appropriate and sent properly to the customer.

Please mention the word **SUPPORTING** and tag ROTEuMTA3LjE5OC4yMTY= when applying to show you read the job post completely (#ROTEuMTA3LjE5OC4yMTY=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Interview Prep Guide

AI-generated

Preparation Strategy

Finally, make sure to highlight your ability to work in a team, provide excellent customer service, and maintain attention to detail, as these are key skills for success in this role.

Likely Interview Rounds

1. Screening call~30 min
What to prep: Review the job description and be prepared to give specific examples of your experience in supporting equity sales teams, as well as your understanding of administrative tasks and customer transaction procedures.
- What experience do you have in administrative tasks related to equity sales?
- How would you explain transaction requirements and procedures to a customer?
- How would you ensure customer transaction confirmations are accurate and sent properly?
2. Behavioral~60 min
What to prep: Prepare examples of your past experiences that demonstrate your ability to work in a team, provide excellent customer service, and maintain attention to detail.
- Tell me about a time when you had to support a sales team in a fast-paced environment.
- How do you handle customer inquiries and complaints in a professional manner?
- Can you describe a situation where you had to ensure accuracy and attention to detail in your work?

Most Likely Questions

What do you know about our company and our equity sales services?
How would you handle a difficult customer complaint?
Can you walk me through your process for ensuring accuracy in administrative tasks?

Common Pitfalls

Lack of attention to detail in administrative tasks
Inability to communicate complex information to customers
Insufficient knowledge of equity sales procedures and regulations

Free Prep Resources

• Investopedia
• Coursera - Financial Markets course
• edX - Customer Service course

Preparing interview guide...

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About RHB Banking Group

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Online Trading Support

Description

Tags

Interview Prep Guide

Preparation Strategy

Likely Interview Rounds

Most Likely Questions

Common Pitfalls

Free Prep Resources

Apply for this Position

About RHB Banking Group

Job Stats

Hiring Across Borders?

Get Paid in USD/EUR

Interview Prep Guide

Preparation Strategy

Likely Interview Rounds

Most Likely Questions

Common Pitfalls

Free Prep Resources