Retail Strategic Associate
Rowan
Description
At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses â and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
The Retail Strategy Associate plays a key supporting role within the retail field organization, reporting to the Chief Revenue Officer (CRO) and to the Chief of Staff (dotted), who partners closely on strategic frameworks, analysis, and initiatives that drive business performance.
In this role, you will work at the intersection of strategy and executionâsupporting revenue growth, streamlining operations, and strengthening communication across a 100+ studio fleet. You will collaborate closely with the Chief of Staff to develop structured approaches to problem-solving, synthesize insights from the field, and ensure initiatives are grounded in data and aligned to broader business priorities, while ensuring constant collaboration and communication with the field to ensure adoption, feedback loops, and results.
The ideal candidate is highly organized, analytical, and a strong communicator who thrives in a fast-paced, collaborative environment. This role is perfect for someone who enjoys bringing structure to complex problems and wants to make a direct impact on field performance and growth.
\n- Support the CRO and retail team in projects focused on driving revenue and margin expansion.
- Support revenue-driving initiatives by increasing attachment rates and expanding basket size through a more consultative, customer-focused approach that drives both revenue and gross margin.
- Facilitate retail contests and build visuals for Yoobic (the internal retail communication platform) submissions.
- Monitor key performance metrics across studios, identifying trends and opportunities to optimize revenue, operations, and overall studio health.
- Organize and streamline communication with Studio Managers, including weekly updates, alignment meetings, and best practice sharing for consistency across a 100+ studio fleet.
- Collect and synthesize feedback from studios across product, seasonal performance, and operations to inform continuous improvement.
- Assist in planning and executing leadership summits (Studio Manager, Regional General and District Managers) to drive alignment, training, and goal achievement across the field.
- Weekly District meetings â building out the weekly deck in a standardized format ensuring consistency across the districts.
- Monthly Regional meetings â building out the monthly deck in a standardized format e
Tags
Apply for this Position
About Rowan
Company scraped from remoteok
Job Stats
Hiring Across Borders?
Interview Prep Guide
Preparation Strategy
To prepare for this role, focus on developing your analytical and problem-solving skills. Review case studies and practice breaking down complex problems into manageable parts. Additionally, work on your communication skills by preparing examples of times when you've had to present complex information to non-technical audiences. Make sure to research Rowan's business model and be ready to discuss how you can contribute to its growth.
Likely Interview Rounds
- 1. Screening call~30 min
What to prep: Review Rowan's website and social media to understand their brand and business model. Prepare examples of how you've analyzed data to inform business decisions in the past.
- What do you know about Rowan's business model and how do you think you can contribute to its growth?
- How would you approach analyzing revenue trends and identifying opportunities for improvement in a retail setting?
- 2. Behavioral~60 min
What to prep: Prepare examples of times when you've demonstrated strong communication and problem-solving skills. Review the job description and be ready to give specific examples of how your skills and experience align with the role.
- Tell me about a time when you had to communicate complex information to a non-technical audience. How did you approach the situation?
- Can you describe a project you worked on that involved streamlining operations or improving processes? What was your role, and what were the results?
Most Likely Questions
- How do you stay organized and manage competing priorities in a fast-paced environment?
- Can you walk me through a time when you had to analyze data to inform a business decision?
- How do you build relationships and collaborate with cross-functional teams?
- What do you know about the retail industry, and how do you think Rowan differentiates itself from competitors?
Common Pitfalls
- Lack of preparation and research on the company and role
- Inability to provide specific examples of skills and experience
- Poor communication and interpersonal skills
Free Prep Resources
- • Rowan's website and social media
- • Retail industry reports and publications
- • Case studies on retail strategy and operations