Staff Housing Caretaker

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

About The Application Process

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Staff Housing Coordinator. Reporting to the Director, Engineering & Facility Operations, the Staff Housing Caretaker is responsible for the overall maintenance, condition, and operational readiness of residential housing complexes, grounds, and associated facilities.

This role ensures that all properties are maintained to the highest standards of safety, functionality, and presentation. The Caretaker performs general maintenance and minor repairs while coordinating and overseeing specialized work (e.g., HVAC, electrical, plumbing) carried out by qualified contractors or certified technicians.

The position plays a key role in maintaining a safe, compliant, and high-quality living environment for residents by proactively managing maintenance programs, supporting capital projects, and ensuring efficient response to maintenance issues.

What You Will Be Doing

Maintenance & Repairs (Generalist/Multi-Skilled)

• Perform general maintenance and minor repairs across housing units and common areas.
• Carry out basic troubleshooting and non-specialized repairs related to:
• Plumbing fixtures (e.g., leaks, blockages, fittings)
• Electrical fixtures (e.g., light fittings, switches – non-complex work)
• Air conditioning units (basic checks, cleaning, filter changes)
• Complete carpentry, painting, masonry, and general upkeep tasks.
• Repair and maintain door hardware, locks, and minor structural elements.
• Escalate, coordinate, and oversee all major or certified work (HVAC, electrical, plumbing installations and complex repairs) to qualified vendors or licensed personnel.
• Ensure all completed work meets required safety and quality standards.
  

Property & Grounds Upkeep

• Conduct regular inspections of buildings, housing units, and outdoor areas.
• Maintain cleanliness, safety, and visual appeal of properties and common spaces.
• Support landscaping standards and general grounds maintenance.
• Oversee pool maintenance through contractors or service providers, ensuring compliance with safety standards.
• Identify and address potential maintenance risks proactively.
  
  

Preventative Maintenance & Asset Care

• Implement and support preventative maintenance programs for housing facilities.
• Schedule inspections and servicing of building systems through approved contractors.
• Maintain detailed maintenance records and logs using the work order system (e.g., Transcendent).
• Identify trends, risks, and potential failures and recommend solutions.
• Ensure longevity and proper care of housing assets and equipment.
  
  

Contractor & Project Coordination

• Coordinate and supervise external contractors and service providers.
• Ensure all specialist work (electrical, plumbing, HVAC) is performed by licensed professionals.
• Moni